FAQ:
Q: How can I subscribe to PilatesFit?
A: Find the "Subscription" page within the app, choose the appropriate subscription plan, and follow the prompts to complete the payment process. Then you can start your exclusive practice experience.
Q: Will my subscription be automatically renewed?
A: Yes, your subscription will be automatically renewed to ensure that you can always enjoy the membership benefits. You can cancel the auto-renewal feature at any time in the account settings.
Q: How can I cancel my subscription?
A: On iOS devices, go to "Settings" > tap your Apple ID > select "Subscriptions" > find PilatesFit and choose "Cancel Subscription". After cancellation, your subscription will stop at the end of the current period.
Q: What exclusive benefits are there after subscribing?
A: Subscribers can unlock all course contents, enjoy a smooth practice experience, and have priority in practicing when new courses are launched.
Q: Will my membership benefits stop immediately after I cancel my subscription?
A: No. After cancellation, you can still enjoy all membership benefits within the current billing cycle until the cycle ends.
Q: Can I apply for a refund?
A: If you are not satisfied with the subscription, you can apply for a refund within 14 days after purchase. Please go to the "Customer Service" page within the app, send an email and submit your UID.
Q: How is the subscription fee deducted?
A: The subscription fee will be deducted from the payment method 绑定 to your Apple ID, such as credit cards, debit cards or Apple account balance.
Q: Will my subscription become invalid after changing devices?
A: No. As long as you log in with the same Apple ID, your subscription will be automatically synchronized to the new device and you can continue to enjoy the membership service.
Q: How can I check my subscription status?
A: You can check your subscription status and validity period on the "Account" or "Settings" page within the app, which is convenient for you to manage your membership benefits at any time.
VIP Service Agreement
Welcome to use PilatesFit VIP service! Please read the following service agreement carefully before activating your VIP membership. Your use indicates that you have understood and accepted all the terms and conditions of this agreement.
- Service Content
- PilatesFit VIP membership provides exclusive course contents and high-quality services. After subscribing, members will enjoy exclusive rights such as unlocking all course contents and having priority in practicing courses. We may update or adjust the service content as needed and will promptly inform you within the app.
- Subscription and Renewal
- This service is a periodic subscription. By default, the membership service will be automatically renewed at the end of the current subscription period. When renewing, the fee will be automatically deducted through the payment method 绑定 to your Apple ID. You can choose to cancel the auto-renewal feature in the "Settings" of your device at any time to avoid renewal for the next period.
- Membership Fee
- The specific fee for PilatesFit VIP membership will be subject to the price shown at the time of purchase. If there is a fee adjustment, we will notify existing members in advance. Once the VIP membership payment is successful, members cannot change the membership period, transfer the service or request a refund for personal reasons.
- Cancellation and Refund
- During your membership subscription period, you can cancel the subscription at any time by going to "Settings" > tapping Apple ID > selecting "Subscriptions" on your iOS device, and then finding PilatesFit and choosing "Cancel Subscription". After canceling the subscription, you can still enjoy VIP benefits within the current billing cycle. Except in special circumstances, once the fee is paid, refunds will not be provided. If a refund is required due to special circumstances, please refer to our refund policy and submit the relevant application within the specified period.
- Membership Rights and Restrictions
- The VIP membership service is only for personal use, and membership benefits cannot be transferred or shared with others. We may make reasonable adjustments according to the needs of product content to ensure service quality. Without authorization, it is prohibited to use VIP content for commercial promotion, dissemination or re-creation.
- User Privacy Protection
- We attach great importance to your privacy protection. Your information is only used to provide better services, and we promise not to disclose your personal information. For detailed information, please refer to PilatesFit's privacy policy.
- Service Change and Termination
- PilatesFit reserves the right to modify or terminate the VIP membership service at any time. In case of service suspension or termination due to force majeure or policy reasons, we will notify members in advance and try our best to ensure that your rights and interests are not affected. If users have objections to the service agreement, they can choose not to continue using the membership service.
- Disclaimer
- The content provided by the VIP membership service is only for practice purposes. We do not guarantee the specific applicability of the content or its ability to meet users' specific needs. PilatesFit will not be responsible for any interruption of membership services caused by factors such as network and device compatibility.
- Other Terms
- The final interpretation right of the terms of this agreement belongs to PilatesFit. If you have any questions or suggestions, you can contact us through the "Customer Service" page within the app. Thank you for your support and understanding!
Declaration: Your use of this service indicates that you accept the terms of this agreement and agree to abide by them. PilatesFit reserves the right to update the content of this agreement.
Auto-Renewal Subscription Rules
Welcome to use PilatesFit's VIP auto-renewal subscription service! Before enabling auto-renewal, please read the following rules carefully. Your use indicates that you agree to and accept the following terms:
- Auto-Renewal Mechanism
- PilatesFit's VIP membership service adopts an auto-renewal mode, that is, the system will automatically renew your subscription when the current subscription period ends. When renewing, the fee will be directly deducted from your Apple ID account to ensure that you can continuously enjoy the VIP service without manual operation.
- Renewal Period
- The auto-renewal period is the same as your current subscription period. For example, if you choose a monthly subscription, the renewal period is also one month; if you choose an annual subscription, the renewal period is one year. The price of auto-renewal will be the same as that of your initial subscription, unless otherwise notified.
- How to Cancel Auto-Renewal
- You can cancel auto-renewal at any time. The cancellation steps are as follows: On your iOS device, go to "Settings" > tap your Apple ID > select "Subscriptions" > find PilatesFit VIP subscription and choose "Cancel Subscription". After cancellation, your subscription will stop renewing after the end of the current billing cycle, and no new fees will be generated.
- Deduction Time of Auto-Renewal
- Auto-renewal will be completed within 24 hours before the end of the current subscription period. If the deduction is successful, a new subscription period will automatically start and you will continue to enjoy the VIP service. If the deduction fails, your VIP service may be suspended until you complete the renewal.
- Price Adjustment Notification
- PilatesFit may adjust the subscription price of the VIP service. If there is a price change, we will notify you in advance through in-app messages or other means, and you can choose whether to continue subscribing. The adjusted price will take effect from the next subscription period.
- Refund Rules
- Once the auto-renewal is successfully deducted, it is regarded as the beginning of a new subscription period. Unless specific conditions are met, this service does not support cancellation or refund midway. If a refund is really needed due to special reasons, please contact Apple Support and provide relevant subscription information. PilatesFit does not directly handle refund requests.
- Rights and Responsibilities
- Your use of the auto-renewal service indicates that you authorize PilatesFit to regularly deduct the corresponding fees from your Apple ID account to ensure the continuity of the VIP service. In case of any payment problems or system failures that lead to subscription failure, you are responsible for promptly restoring the subscription to avoid interruption of the VIP service.
Declaration: Your use indicates that you have read and understood these rules and agree to accept all the terms. PilatesFit reserves the right to interpret and modify these rules.
中文版本：
FAQ：
Q：如何订阅PilatesFit？
A：在应用内找到“订阅”页面，选择合适的订阅计划，并按照提示完成支付流程，即可开启专属练习体验。
Q：我的订阅会自动续订吗？
A：是的，您的订阅将自动续订，确保您能一直享受会员权益。您可随时在账户设置中取消自动续订功能。
Q：如何取消订阅？
A：在iOS设备上，进入“设置” > 点击您的Apple ID > 选择“订阅” > 找到PilatesFit并选择“取消订阅”。取消后，您的订阅将在当前周期结束时停止。
Q：订阅后有哪些专享福利？
A：订阅用户可解锁全部课程内容，享受流畅的练习体验，新课上线时优先练习。
Q：取消订阅后，我的会员权益会立即停止吗？
A：不会。取消后，您仍可在当前计费周期内继续享受所有会员权益，直到周期结束。
Q：可以申请退款吗？
A：如果您对订阅不满意，可以在购买后的14天内申请退款。请进入应用内联系客服页面，发送邮件并提交uid。
Q：订阅费用如何扣款？
A：订阅费用将从您的Apple ID绑定支付方式中扣除，如信用卡、借记卡或Apple账户余额。
Q：更换设备后订阅会失效吗？
A：不会。只要您使用相同的Apple ID登录，您的订阅将自动同步至新设备，继续享受会员服务。
Q：如何查看我的订阅状态？
A：在应用内的“账户”或“设置”页面可以查看您的订阅状态和有效期，方便随时管理您的会员权益。
VIP服务协议
欢迎您使用PilatesFit VIP服务！请在开通VIP会员前仔细阅读以下服务协议。您的使用即表示您已理解并接受本协议的所有条款和条件。
1. 服务内容
PilatesFit VIP会员提供独家课程内容和优质服务。订阅后，会员将享有解锁全部课程内容、优先练习课程等专享权益。我们可能会根据需要更新或调整服务内容，并会及时在应用内告知您。
2. 订阅与续订
本服务为周期性订阅。默认情况下，会员服务将在当前订阅周期结束时自动续订。�����������订时，费用将通过Apple ID绑定的支付方式自动扣除。您可随时在设备的“设置”中选择取消自动续订功能，以避免下一个周期的续费。
3. 会员费用
PilatesFit VIP会员的具体费用将以购买时显示的价格为准。若有费用调整，我们会提前通知现有会员。VIP会员支付成功后无法因个人原因更改会员周期、转让服务或退款。
4. 取消与退款
在您的会员订阅期间，您可以随时在iOS设备上进入“设置”>点击Apple ID>选择“订阅”，找到PilatesFit后取消订阅。取消订阅后，您仍可在当前计费周期内继续享受VIP权益。除特殊情况外，费用一经支付，概不退款。如因特殊情况需要退款，请参考我们的退款政策并在规定期限内提交相关申请。
5. 会员权利与限制
VIP会员服务仅限于个人使用，会员权益不能转让或共享他人。我们可能会根据产品内容需求进行合理调整，确保服务质量。未经授权，禁止使用VIP内容进行商业推广、传播或再创作行为。
6. 用户隐私保护
我们非常重视您的隐私保护。您的信息仅用于提供更优质的服务，我们承诺不会泄露您的个人信息。详细信息请查阅PilatesFit的隐私政策。
7. 服务变更与终止
PilatesFit保留随时修改或终止VIP会员服务的权利。若因不可抗力或政策原因导致服务暂停或终止，我们会提前通知会员，并尽力确保您的权益不受影响。用户如对服务协议有异议，可选择不继续使用会员服务。
8. 免责声明
VIP会员服务所提供的内容仅供练习用途，我们不对内容的特定适用性或满足用户的特定需求做��������������������备兼容性等因素造成的会员服务中断，PilatesFit不承担相应责任。
9. 其他条款
本协议条款最终解释权归PilatesFit所有。如有疑问或建议，您可以通过应用内“客服”页面与我们联系。感谢您的支持与理解！
声明：使用本服务即表示您接受本协议条款并同意遵守。PilatesFit保留对本协议内容的更新权利。
自动续订订阅规则
欢迎您使用PilatesFit的VIP自动续订订阅服务！在开启自动续订前，请仔细阅读以下规则。您的使用即表示您同意并接受以下条款：
1. 自动续订机制
PilatesFit的VIP会员服务采用自动续订模式，即在当前订阅周期结束时系统会自动为您续订。续订时，费用将直接从您的Apple ID账户中扣除，确保您能持续享受VIP服务，无需手动操作。
2. 续订周期
自动续订周期与您的当前订阅周期相同。例如，如果您选择了月度订阅，续订周期也为一个月；如果您选择年度订阅，续订周期则为一年。自动续订的价格将与您首次订阅时的价格一致，除非另行通知。
3. 如何取消自动续订
您可以随时取消自动续订。取消步骤如下：
在您的iOS设备上进入“设置” > 点击您的Apple ID > 选择“订阅” > 找到Mini Drama Hub VIP订阅并选择“取消订阅”。取消后，您的订阅将在当前计费周期结束后停止续订，不再产生新的费用。
4. 自动续订的扣费时间
自动续订将在当前订阅周期结束前的24小时内完成扣费。若扣费成功，新的订阅周期将自动开始，您将继续享受VIP服务。如果扣费失败，您的VIP服务可能会被暂停，直到您完成续费。
5. 价格调整通知
PilatesFit可能会对VIP服务的订阅价格进行调整。若有价格变动，我们将提前通过应用内消息或其他方式通知您，您可选择是否继续订阅。调整后的价格将从下一个订阅周期生效。
6. 退款规则
自动续订一旦成功扣费，视为新订阅周期的开始。除非符合特定条件，本服务不支持中途取消或退款。若因特殊原因确需退款，请联系Apple支持并提供相关订阅信息，PilatesFit不直接处理退款请求。
7. 权利和责任
使用自动续订服务即表示您授权PilatesFit定期从Apple ID账户中扣除相应费用，以保证VIP服务的持续性。若发生任何支付问题或系统故障导致订阅失败，您有责任及时恢复订阅，以避免VIP服务中断。
声明：
您的使用即表示您已阅读并理解本规则并同意接受所有条款。PilatesFit保留对本规则的解释权和修改权。